Now Hiring - Account Manager in Bremerton, WA

Who is NeoMetal?

NeoMetal is the manufacturer of the original threadless body jewelry, used and loved by professional piercers around the world. All our jewelry is precision machined in the US out of solid implant-grade titanium and features only the highest quality cubic zirconia and other synthetic gems. We aim to empower our clients, and their customers, to be fiercely themselves, armed with the knowledge that they invested in quality. At the core of our brand is a deep respect and appreciation for the piercing industry. Piercers are not just our customers; they are our inspiration.

At NeoMetal we’re not afraid to do things our own way, to be a little bit nerdy, and to have fun. Innovation and unique solutions drive us forward, and the piercing industry is our guide. It is our mission to manufacture the highest quality threadless jewelry on the market while remaining focused on accessibility, best in class pricing, and fast shipping times. We’ve come a long way since our founding in 1997 and we are delighted and honored that a small family business, that started in a tiny room, has had such a lasting impact on an industry with similar roots.

Let’s talk about the role!

The Account Manager develops long term relationships with a portfolio of clients. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.

Responsibilities:

• Act as a point of contact for existing and potential customers within a specific portfolio for all customer service needs.
• Manage our products and services to prospective customers.
• Identify customer needs and recommend solutions.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Monitor and analyze customer’s usage of our product.
• Work closely with sales team and other internal teams to meet individual and group sales quotas.
• Answer customer questions about features, pricing, and additional services.
• Liaise between the customer and internal teams.
• Prospect new accounts via cold calling and convention attendance.
• Performs other related duties as assigned.

Skills for Success:

• Strategic prospecting skills
• Excellent written and verbal communication skills, and active listening skills.
• Effectively deliver presentations and demonstrate products to customers.
• Able to negotiate and use persuasion skills to overcome objections.

Qualifications:

• Bachelor’s degree in area of specialty
• A minimum of 3 years’ experience as an Account Manager or Sales Representative
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Resilient with a proven track record in sales
• Familiarity with the body jewelry and piercing industry is a plus.
• Self-motivated and able to thrive in a results-driven environment.

We just have one question. Do you have what it takes?

At NeoMetal we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and the community we serve. BAA is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Type: Full-time

Pay: $70,714.00 - $78,149.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Travel

Work Location: Hybrid remote in Bremerton, WA 98337